Payment Processing
We use PayPal as our payment gateway to handle credit card, debit card, and other online transactions. All payment information you enter at checkout is processed and stored through PayPal’s secure, encrypted services to safeguard your data privacy and security.
For detailed information on how PayPal collects, uses, and protects your personal data, please see the PayPal Privacy Statement.
Introduction
Chun Hei Limited operates coatyxxdb.com. This Privacy Policy describes how Chun Hei Limited collects, uses, discloses, and protects personal information when you visit coatyxxdb.com, create an account, place an order, or interact with services. By using coatyxxdb.com, you consent to the practices described in this Privacy Policy. If you disagree, do not use coatyxxdb.com.
Information Collected
Chun Hei Limited collects personal information you provide directly. This information includes your name, email address, shipping address, billing address, phone number, account credentials, order details, clothing size preferences, and communication records. Chun Hei Limited collects transaction details related to orders, returns, exchanges, and customer support. All payment transactions are securely handled by third-party payment gateways. Chun Hei Limited does not retain payment card details.
Automatically Collected Information
When you access coatyxxdb.com, Chun Hei Limited automatically collects certain technical data. This data includes your IP address, browser type, device type, operating system, referral URLs, pages viewed, time spent on pages, clickstream data, and cookie identifiers. Chun Hei Limited uses this data to operate, secure, and improve coatyxxdb.com, to personalize product recommendations, and to analyze website performance.
Cookies and Tracking Technologies
coatyxxdb.com uses cookies, pixels, web beacons, and similar tracking technologies. Cookies are small text files stored on your device. Chun Hei Limited uses essential cookies to enable core functionality, authentication, shopping cart, and checkout. Chun Hei Limited uses analytics cookies to understand how visitors interact with coatyxxdb.com. Chun Hei Limited uses advertising cookies to deliver relevant clothing offers and measure campaign performance. You can manage cookie preferences through your browser settings. Disabling cookies may affect coatyxxdb.com functionality.
How Chun Hei Limited Uses Personal Information
Chun Hei Limited uses personal information to process and fulfill orders, arrange shipping, handle returns and exchanges, provide customer support, send transactional messages, create and manage accounts, verify identity, prevent fraud, comply with legal obligations, enforce terms, and improve products and services. Chun Hei Limited uses email address and phone number to communicate order updates, delivery notifications, and responses to inquiries. Chun Hei Limited uses shipping address to deliver purchased clothing items. Chun Hei Limited uses browsing and purchase history to recommend sizes, styles, and products. Chun Hei Limited uses aggregated data for analytics and business planning.
Legal Bases for Processing
Where applicable law requires a legal basis, Chun Hei Limited processes personal information based on contract performance, legitimate interests, consent, and legal compliance. Contract performance applies to order fulfillment, payment processing coordination, and customer support. Legitimate interests apply to fraud prevention, website security, analytics, and service improvement. Consent applies to marketing communications and non-essential cookies. Legal compliance applies to tax, accounting, and consumer protection requirements.
Sharing Personal Information
Chun Hei Limited shares personal information with service providers that perform functions on behalf of Chun Hei Limited. These providers include payment gateways, shipping carriers, order fulfillment partners, customer support platforms, email delivery services, analytics providers, and fraud prevention services. Chun Hei Limited requires service providers to protect personal information and use it only for contracted purposes. Chun Hei Limited may disclose personal information to comply with law, respond to legal process, enforce rights, or protect Chun Hei Limited, customers, and the public. Chun Hei Limited does not sell personal information.
Data Retention
Chun Hei Limited retains personal information for as long as necessary to fulfill the purposes described in this Privacy Policy. Chun Hei Limited retains order records for accounting, tax, warranty, and legal compliance. Chun Hei Limited retains account information while your account remains active. Chun Hei Limited retains customer support communications for quality assurance and dispute resolution. When personal information is no longer needed, Chun Hei Limited deletes it or anonymizes it.
Data Security
Chun Hei Limited uses administrative, technical, and physical safeguards to protect personal information. These safeguards include encryption in transit, access controls, secure networks, and employee training. No method of transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your account password. Notify Chun Hei Limited at [email protected] if you suspect unauthorized access.
Your Rights
Depending on your location, you may have rights to access, correct, delete, restrict, or object to processing of your personal information. You may request a copy of your personal information. You may withdraw consent for marketing communications at any time. You may opt out of non-essential cookies. To exercise these rights, contact Chun Hei Limited at [email protected] or Room 1205, 12/F, Empire Centre, 68 Mody Road, Tsim Sha Tsui. Chun Hei Limited will respond within the time required by applicable law.
Children's Privacy
coatyxxdb.com is not directed to children under 16 years of age. Chun Hei Limited does not knowingly collect personal information from children under 16. If Chun Hei Limited learns that a child under 16 has provided personal information, Chun Hei Limited will delete it. Contact [email protected] to request deletion.
International Transfers
Chun Hei Limited may process and store personal information in countries other than your country of residence. These countries may have different data protection laws. Chun Hei Limited uses appropriate safeguards for international transfers, including standard contractual clauses and contractual protections with service providers.
Changes to This Privacy Policy
Chun Hei Limited may update this Privacy Policy to reflect changes in practices, technology, legal requirements, and business operations. Chun Hei Limited will post the revised Privacy Policy on coatyxxdb.com. Your continued use of coatyxxdb.com after changes become effective constitutes acceptance of the revised Privacy Policy.
Contact Information
For questions about this Privacy Policy, contact Chun Hei Limited at [email protected], +852 6122 2245, or Room 1205, 12/F, Empire Centre, 68 Mody Road, Tsim Sha Tsui. You may also write to Chun Hei Limited at Room 1205, 12/F, Empire Centre, 68 Mody Road, Tsim Sha Tsui.