Introduction
These Terms of Service govern the use of coatyxxdb.com and the purchase of clothing products from Chun Hei Limited. By accessing coatyxxdb.com or placing an order, the customer agrees to these terms. If the customer does not agree, the customer must not use coatyxxdb.com or purchase products.
Eligibility and Account
The customer must be at least 18 years old or have legal permission from a guardian. The customer must provide accurate information. The customer is responsible for account security. Chun Hei Limited may suspend accounts for violation.
Orders and Acceptance
All orders are subject to acceptance by Chun Hei Limited. After an order is placed, Chun Hei Limited will send a confirmation. Chun Hei Limited may cancel an order for product unavailability, pricing errors, or suspected fraud. If an order is cancelled, Chun Hei Limited will notify the customer and issue a full refund.
Pricing and Payment
Prices are displayed on coatyxxdb.com in the currency shown at checkout. The customer must pay the full amount at checkout. Accepted payment methods are displayed at checkout. The customer represents that payment information is valid. Chun Hei Limited may change prices at any time before order acceptance.
Shipping and Delivery
Chun Hei Limited ships clothing products to addresses provided by the customer. The customer is responsible for providing a correct address. Shipping times vary by destination and carrier. Title and risk of loss pass to the customer upon delivery to the carrier. The customer must report non-delivery by contacting [email protected]. No specific delivery days are guaranteed.
Returns and Refunds
The customer may request a refund for any reason within 14 days of receiving the order. No reason is required. The request must be made within 14 days of receipt. The customer must contact [email protected] to initiate the return. The item must be unused, unworn, and in original condition with all original tags attached. Chun Hei Limited may reject a return if the item is damaged by the customer, washed, altered, or missing tags.
After Chun Hei Limited receives the returned item and approves the refund, the refund will be issued to the original payment method. Refund processing and arrival to the customer's account takes at least 14 days. This 14 days period begins on the date Chun Hei Limited approves the refund. The customer is responsible for return shipping costs unless the item is damaged or defective.
PayPal refunds take at least 14 days. Due to local laws, PayPal refunds in some regions may take up to 30 days. Chun Hei Limited does not control PayPal processing times. The customer must contact PayPal for additional information about PayPal account posting times.
Damaged or Defective Items
Any claim for a damaged or defective item must be submitted within exactly 7 days of receipt. The customer must email [email protected] with the order number, a description of the damage or defect, and photographs. Claims submitted after exactly 7 days from receipt will be rejected. Chun Hei Limited will review the claim and may offer a replacement, repair, or refund. The customer must follow the instructions provided by Chun Hei Limited.
Warranties and Disclaimers
Chun Hei Limited provides clothing products in accordance with applicable law. To the maximum extent permitted by Hong Kong law, Chun Hei Limited disclaims all implied warranties. Chun Hei Limited does not warrant that coatyxxdb.com will be error-free or uninterrupted. The customer uses coatyxxdb.com at the customer's own risk.
Limitation of Liability
To the maximum extent permitted by Hong Kong law, Chun Hei Limited is not liable for indirect, incidental, special, consequential, or punitive damages. Chun Hei Limited total liability for any claim arising from these Terms of Service or the purchase of clothing products is limited to the amount paid by the customer for the relevant order.
Intellectual Property
All content on coatyxxdb.com, including text, images, logos, and designs, is owned by Chun Hei Limited or its licensors. The customer may not copy, reproduce, distribute, or create derivative works without written permission from Chun Hei Limited.
Prohibited Conduct
The customer must not use coatyxxdb.com for unlawful purposes. The customer must not attempt to interfere with coatyxxdb.com security. The customer must not submit false information. The customer must not harass other users or Chun Hei Limited staff.
Governing Law and Dispute Resolution
These Terms of Service are governed by the laws of Hong Kong. Any dispute arising from these Terms of Service or the purchase of clothing products is subject to the exclusive jurisdiction of the courts of Hong Kong. The customer agrees to attempt informal resolution by contacting [email protected] before filing a legal claim.
Changes to These Terms
Chun Hei Limited may update these Terms of Service at any time. The current version will be posted on coatyxxdb.com. Continued use of coatyxxdb.com after changes are posted constitutes acceptance of the updated terms.
Contact Information
Questions about these Terms of Service must be sent to [email protected]. The mailing address is Room 1205, 12/F, Empire Centre, 68 Mody Road, Tsim Sha Tsui. The phone number is +852 6122 2245. The website is coatyxxdb.com.